CrossFit Discussion Board  

Go Back   CrossFit Discussion Board > Community > Running a CrossFit Facility
CrossFit Home Forum Site Rules CrossFit FAQ Search Today's Posts Mark Forums Read

Running a CrossFit Facility Tips and guidance on how to open and operate a CrossFit gym.

Reply
 
Thread Tools
Old 10-24-2007, 01:35 PM   #1
Kimberly Trego
Affiliate Kimberly Trego is offline
 
Kimberly Trego's Avatar
 
Profile:
Join Date: Oct 2007
Location: Roswell  GA
Posts: 10
Unhappy Having trouble with "old" clients

Does anyone have any suggestions for my problem? I became CF certified in August and have become an affiliate in October. 90 percent of my pre CrossFit clientele love it. But some of them just don't like it and make excuses when I really know they just don't want to work hard. Should I just cut my losses and let them go or is there a way to educate and convince them other than sending them numerous articles?
  Reply With Quote
Old 10-24-2007, 07:31 PM   #2
David Long
Member David Long is offline
 
Profile:
Join Date: Jun 2007
Location: Ocean City  MD
Posts: 185
Re: Having trouble with "old" clients

We went through this. We opened a training studio that was very functionally based....we had dynamax balls, rowers, KBs jump boxes ect. BUT we had not seen crossFit. Our training lacked intensity, and the integration and scaling of CF. We became certified and affilited several months after opening. Many of our "old" clients moved into CF and are still going. Some tried it, didn't like it and moved on. Some we kept, and they are not doing CF. We have 2 seperate entities..a PT studio and a CF gym under one roof. I know for many, this couldn't/wouldn't work, we feed a family on training. I found that some people just don't get CF. or they don't want it, if you are a crossFit only facility you will take a hit up front. I think in the long run you will gain clients because the results. We have had people return to CF when they see that others are consistently making gains while they are not.
  Reply With Quote
Old 10-25-2007, 05:59 AM   #3
Matt DeMinico
Affiliate Matt DeMinico is offline
 
Matt DeMinico's Avatar
 
Profile:
Join Date: Feb 2007
Location: Sterling Heights  MI
Posts: 1,939
Re: Having trouble with "old" clients

Quote:
Originally Posted by Kimberly Trego View Post
Does anyone have any suggestions for my problem? I became CF certified in August and have become an affiliate in October. 90 percent of my pre CrossFit clientele love it. But some of them just don't like it and make excuses when I really know they just don't want to work hard. Should I just cut my losses and let them go or is there a way to educate and convince them other than sending them numerous articles?
Seriously, I would do what Doug at Hyperfit USA does on his website for new clients, he says "Here's a list of other fitness facilities in the area... Visit them before you visit us, and if you don't like what we do, don't stop working out, go workout somewhere else". Basically let them know that you don't *need* them, and say something like "hey, this isn't for everybody" (even though it is), and they're more likely to stick around once they know you don't need them.

You know that "something is better than nothing", but you also know that the "something" that they like to do isn't going to keep them out of an assisted care facility when they get old, and you've got to help them realize that. Not to mention it's not going to help them get into any level of fitness beyond "not quite sick".
  Reply With Quote
Old 10-25-2007, 07:00 AM   #4
Randy Tarasevich
Affiliate Randy Tarasevich is offline
 
Randy Tarasevich's Avatar
 
Profile:
Join Date: Sep 2007
Location: Norwich  CT
Posts: 1,632
Re: Having trouble with "old" clients

Quote:
Originally Posted by David Long View Post
We went through this. We opened a training studio that was very functionally based....we had dynamax balls, rowers, KBs jump boxes ect. BUT we had not seen crossFit. Our training lacked intensity, and the integration and scaling of CF. We became certified and affilited several months after opening. Many of our "old" clients moved into CF and are still going. Some tried it, didn't like it and moved on. Some we kept, and they are not doing CF. We have 2 seperate entities..a PT studio and a CF gym under one roof. I know for many, this couldn't/wouldn't work, we feed a family on training. I found that some people just don't get CF. or they don't want it, if you are a crossFit only facility you will take a hit up front. I think in the long run you will gain clients because the results. We have had people return to CF when they see that others are consistently making gains while they are not.
This is the route I'm thinking of taking, although I like Doug (Hyperfit) & Matt's line of thinking too. Even though I would like to train people full-time (We all would), I don't know if I can compromise my training philosophy and beliefs in the name of $$. I feel I should train clients by my methodology, not theirs. That's why I'm the trainer, not them. They are paying for your expertise, not the other way around.
__________________
www.sectcrossfit.com
  Reply With Quote
Old 10-25-2007, 08:38 AM   #5
David Long
Member David Long is offline
 
Profile:
Join Date: Jun 2007
Location: Ocean City  MD
Posts: 185
Re: Having trouble with "old" clients

Doug chose a great route and it works. I think each individual trainer has to look at how they want to practice business. I lost/fired many clients who simply did not want to work hard. The bulk of my clients do CrossFit, the ones that don't are disabled and/or have some severe physical limitations. Some of these folks could/would benefit from CF, but they are benefiting from their current programs. New clients are all doing CF or going somwhere else. It was a struggle to lose income, but there were lines I could not cross and still sleep at night. I can't do isolation movements, toning, LSD work and things that I just know won't/don't work. I am however a triathlon coach..if it is someones great desire to comptete in triathlons or endurance sports, I will train them. They will get CF doing base, and go sport specific when needed. Kids are same. We cycle our competative athletes through CH and sport specific work. Its a tough choice, but make one that you can live with. The route that we could not take is CrossFit "light" or a watered down version. There is scaling, and there is just doing it wrong. Sounds like you have some solid advice, you'll do the right thing for you.
  Reply With Quote
Old 10-25-2007, 08:55 AM   #6
Anthony Bainbridge
Affiliate Anthony Bainbridge is offline
 
Anthony Bainbridge's Avatar
 
Profile:
Join Date: Nov 2005
Location: Fredericton  New Brunswick
Posts: 3,886
Re: Having trouble with "old" clients

I think in the long run you'll gravitate towards keeping people who "get it" simply because they enhance the atmosphere in the gym. People who are negative and slack generally bring everyone else down ... bad news for a business based on results.
__________________
Facebook - Gym - Stats - BW166 SQ585 BP405 DL660 CL310
  Reply With Quote
Old 10-25-2007, 09:03 AM   #7
Monique T. Ames
Affiliate Monique T. Ames is offline
 
Profile:
Join Date: Feb 2007
Location: Longwood  FL
Posts: 344
Re: Having trouble with "old" clients

I agree with Anthony and saw it first hand. Moral is: don't force everyone to convert, either let them go or work them privately.
__________________
www.CrossFitEvolution.com
  Reply With Quote
Old 10-25-2007, 10:48 AM   #8
Steven Low
Member Steven Low is offline
 
Steven Low's Avatar
 
Profile:
Join Date: Sep 2005
Location: silver spring  maryland
Posts: 12,221
Re: Having trouble with "old" clients

If they don't want to do CF why not just discuss their goals or what they want to get out of exercising? I bet for half the other people they would say gain more muscle or increase strength in which case you can put them on something like Mark Rippetoe's Starting Strength. Heck, even if it's a CF affiliate I don't see anything wrong with direct personal training of this type. Now if they want to do their own routines of non-heavy compounds and mass isolation and such you can always refer them to another gym or something. Fitness is great but it's not everyone's specific goal and you can still cater to some in that sense.

I am kind of getting the feeling that at a bunch of CF gyms I probably wouldn't be welcome to workout because I do strength routines most of the time as opposed to direct CF for fitness (although I do incorporate metcon when/where needed mostly relating to gymnastics exercises). Aren't CF gyms supposed to be an alternative to the big box gyms where you can't do oly lifts, use chalk, grunt and groan, etc.?

At least that's my take on the subject.

Last edited by Steven Low : 10-25-2007 at 10:51 AM.
  Reply With Quote
Old 10-25-2007, 12:55 PM   #9
Lincoln Brigham
Member Lincoln Brigham is offline
 
Lincoln Brigham's Avatar
 
Profile:
Join Date: May 2003
Location: Kirkland  WA
Posts: 3,987
Re: Having trouble with "old" clients

I had best luck getting my older clients to work hard by repeating certain benchmark workouts on a regular basis - once every one or two weeks. Before the workout I pull up the workout logs and remind them what their previous performance was. They can workout at any intensity level they were comfortable with but for the benchmark workouts they were expected to improve their scores every time. Whether the improvement was 1 kilo or 5 seconds, better and better is the goal.
  Reply With Quote
Old 10-26-2007, 11:27 PM   #10
Celio Silva
Member Celio Silva is offline
 
Celio Silva's Avatar
 
Profile:
Join Date: Mar 2007
Location: Folsom  CA
Posts: 627
Re: Having trouble with "old" clients

Great thread! Keep it coming...
  Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
CrossFitters or "CrossFit friendly" facilities in Barcelona, Spain Patrick Brown In Search of CrossFitters 4 11-12-2010 12:27 PM
WOD thoughts on "As prescribed" with rest vs "Scaled" straight through Matt DeMinico Workout of the Day 15 10-02-2008 02:29 AM
custom "crossfit" metal work in northern ohio Ian Maclean Equipment 19 04-06-2008 09:09 PM
The Obligatory "One Year of CrossFit, Bow Before My Studmuffiness" Thread Charles Applin Testimonials 2 09-04-2007 10:06 AM
Kettlebell strength carrying over to barbell exercises (the "what the hell" effect) Jason Rambo Fitness 10 08-31-2007 01:45 PM


All times are GMT -7. The time now is 07:12 PM.


Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
CrossFit is a registered trademark of CrossFit Inc.