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Old 05-13-2014, 01:01 PM   #251
Chris Mason
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Re: AtLarge Nutrition

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Originally Posted by Adam Michaud View Post
Anybody having issues with the new Results clumping?

I put it in my shaker cup in the morning and bring it to work with me where it sits until about 2:30. After adding water and a considerable amount of shaking I still have a significant amount of pebble sized clumps of settling to the bottom.

I know previously the instruction was that it needed to be refrigerated if not being used immediately, could this be the problem?

**Disregard** Add powder to liquid...stupid.
Lol, I was just going to ask . I use it daily and have had no issues.
 
Old 05-15-2014, 11:41 AM   #252
Chris Mason
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Re: AtLarge Nutrition

No, Chris. Please read the Site Rules.
 
Old 05-15-2014, 07:26 PM   #253
Brian Rivera
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Re: AtLarge Nutrition

Chris, Sorry to bother on here, but it looks like you respond faster on here than when submitting an email. I just sent the customer service email a response and CC'd you. I hope to get an answer soon.

Thank you.
Brian
 
Old 05-16-2014, 02:23 PM   #254
Chris Mason
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Re: AtLarge Nutrition

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Originally Posted by Brian Rivera View Post
Chris, Sorry to bother on here, but it looks like you respond faster on here than when submitting an email. I just sent the customer service email a response and CC'd you. I hope to get an answer soon.

Thank you.
Brian
You mean cc'ed my email address? Oh, and check your email, I told them to reply.

Chris

Last edited by Chris Mason : 05-16-2014 at 02:49 PM.
 
Old 05-16-2014, 04:56 PM   #255
Greg Spaight
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Re: AtLarge Nutrition

Just curious, but why do you have to tell customer service to reply?
 
Old 05-17-2014, 10:32 AM   #256
Chris Mason
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Re: AtLarge Nutrition

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Just curious, but why do you have to tell customer service to reply?
I told them to reply immediately. We get hundreds of emails per day and it is sometimes overwhelming.
 
Old 05-17-2014, 01:54 PM   #257
Greg Light
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Re: AtLarge Nutrition

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Originally Posted by Chris Mason View Post
I told them to reply immediately. We get hundreds of emails per day and it is sometimes overwhelming.
It sounds like you may want to add some staff to your customer service department then. Responding to your customers' emails in a timely fashion should not be an overwhelming task.
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Old 05-17-2014, 02:56 PM   #258
Chris Mason
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Re: AtLarge Nutrition

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It sounds like you may want to add some staff to your customer service department then. Responding to your customers' emails in a timely fashion should not be an overwhelming task.
It normally isn't. And we do normally respond in a timely fashion. This fellow said he had not been responded to so I wanted him to be responded to quickly.
 
Old 05-17-2014, 06:32 PM   #259
Kyle Hougendobler
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Re: AtLarge Nutrition

When will the creatine be back in stock?
 
Old 05-19-2014, 07:12 PM   #260
Chris Mason
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Re: AtLarge Nutrition

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When will the creatine be back in stock?
I'll know this week. We will update the site as soon as I know.
 
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