CrossFit Discussion Board  

Go Back   CrossFit Discussion Board > CrossFit Forum > Equipment
CrossFit Home Forum Site Rules CrossFit FAQ Search Today's Posts Mark Forums Read

Equipment Outfitting a serious gym. Vendors & suppliers. Devices & equipment

Thread Tools
Old 09-01-2010, 05:51 PM   #1
Donald Rice
Member Donald Rice is offline
Donald Rice's Avatar
Join Date: Feb 2010
Location: Gastonia  NC
Posts: 193
Great Experience With Sorinex!!!

I was checking the Sorinex website recently and noticed a t-shirt I had been meaning to order was no longer listed on the website. I was curious about whether it was still available, so I sent their customer service an email. Within 24 hours I had a response from Jeff Goergen. They are putting out some new shirt designs and have decided not to continue making the shirt I was interested in. Jeff then asked what size I needed, as they still had a couple shirts left over. I offered to pay for the shirt, but he said me getting on of the last ones was payment enough for them. They are not only sending me the shirt free of charge, but they are shipping it out to me on their own dime.
This is just a good example of a company putting the customer ahead of the bottom line. It doesn't happen very often these days, so I wanted to share my experience with the board. I have always felt that a big part of crossfit is putting people ahead of profit, and these are the types of companies we need to be supporting. I have absolutely no affiliation with Sorinex, and they have not asked me to write this.
  Reply With Quote
Old 09-02-2010, 03:47 AM   #2
Paul Poterek
Member Paul Poterek is offline
Paul Poterek's Avatar
Join Date: Apr 2009
Location: Houston  TX
Posts: 74
Re: Great Experience With Sorinex!!!

That's terrific.

Kudos to Sorinex and a good customer service example for any company. I'm sure Bert and his team share my feeling that your appreciation is the highest reward.

Thank you for taking the time to share that.
  Reply With Quote

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Sorinex Kevin Quinn Equipment 0 01-25-2010 12:54 PM
Sorinex Kandis Lawson Equipment 2 07-18-2008 05:29 PM
Great snatch and great cln and jerk. Mike Burgener Exercises 6 05-19-2007 02:35 PM
My experience with Glenn Pendlay: a stand-up man, a -great- vendor Justin Swalberg Equipment 12 01-24-2007 01:39 PM

All times are GMT -7. The time now is 05:53 AM.

Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
CrossFit is a registered trademark of CrossFit Inc.