CrossFit Discussion Board  

Go Back   CrossFit Discussion Board > CrossFit Forum > Equipment
CrossFit Home Forum Site Rules CrossFit FAQ Search Today's Posts Mark Forums Read

Equipment Outfitting a serious gym. Vendors & suppliers. Devices & equipment

Reply
 
Thread Tools
Old 12-12-2007, 04:07 PM   #1
Brad Davis
Member Brad Davis is offline
 
Profile:
Join Date: Oct 2006
Location: Blacksburg  VA
Posts: 608
Update on Buddy Lee customer service

I just received an e-mail that stated that Buddy had a chance to review my request and they are sending another handle to me. The writer didn't sound happy about it, but that's no surprise. They probably read this thread.

I e-mailed back and thanked them. End of story.
  Reply With Quote
Old 12-13-2007, 10:07 AM   #2
Kevin T Anderson
Member Kevin T Anderson is offline
 
Profile:
Join Date: Sep 2007
Location: Raleigh  NC
Posts: 7
Re: Update on Buddy Lee customer service

I'm glad they took care of it for you. I have a Buddy Lee jump rope, have given them as gifts and have always been satisfied.

Having read your original post and now this one hopefully bringing it to a conclusion, I can't pass on commenting that your approach/attitude at least as it comes across in these posts) makes it more difficult to resolve situations such as this. Even your final remark that the person who sent the replacement part "didn't sound happy about it" leaves the sense that there was no way to make you happy.

You got what you wanted - be gracious about it.
  Reply With Quote
Old 12-13-2007, 06:44 PM   #3
Brad Davis
Member Brad Davis is offline
 
Profile:
Join Date: Oct 2006
Location: Blacksburg  VA
Posts: 608
Re: Update on Buddy Lee customer service

Kevin, your points are well taken.

They have resolved the issue and that's that.

I'll only say at this point that I am not generally difficult to get along with in personal life or in business. I had my reasons in this case and I won't drag their name through the mud any farther.

PM sent because I'm done discussing this in public.
  Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Not impressed with Buddy Lee customer service Brad Davis Community 71 12-13-2007 06:21 PM
Customer service Jakub Marciniec Equipment 2 11-12-2007 09:33 PM
Great Customer Service Erik Preston Equipment 0 05-20-2006 08:31 AM


All times are GMT -7. The time now is 03:55 PM.


Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
CrossFit is a registered trademark of CrossFit Inc.