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Old 01-07-2011, 11:17 PM   #1
Kurt Armbruster
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The Big Gym Ripoff

Tonight on CBC's "Marketplace" they investigated a Canadian chain of gyms who, according to a poll that Marketplace ran, was the worst gym in the country for continuing to bill people after they canceled their memberships. (Sound familiar?)

I'm not sure if this will work outside of Canada due to drm/rights issues, but the video of the program is online here:

WFS (site contains moderated internet commentors)

Edited to add:
Here's an article on the same story:
WFS (moderated comments)

Last edited by Kurt Armbruster; 01-07-2011 at 11:32 PM..
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Old 01-09-2011, 11:24 AM   #2
Lincoln Brigham
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Re: The Big Gym Ripoff

You have to wonder about a business model that can't keep up with the high rate of customer cancellations. That's assuming the best, that the problem is merely not being able to keep up. The only other possibility is that this business model depends on customers not getting what they pay for. Either way, you gotta wonder why anyone would do business with such a company.
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