Re: Reducing Member Churn Rates
It is not bad on you to hold people to a contract they willfully signed. Don't make any decisions out of fear in your biz.
How immature is it on their part to commit to a legal agreement, then try to back out of it.
I understand your fears truly as we operate with contracts. You are probably a generous guy who truly cares about his clients.
Nothing wrong with contracts, we use them.
Before you go any further we should identify Why you decided to use contracts, can you lay that out for us?