CrossFit Discussion Board  

Go Back   CrossFit Discussion Board > CrossFit Forum > Equipment
CrossFit Home Forum Site Rules CrossFit FAQ Search Today's Posts Mark Forums Read

Equipment Outfitting a serious gym. Vendors & suppliers. Devices & equipment

Reply
 
Thread Tools
Old 02-26-2010, 03:56 PM   #1
Jim Richard
Member Jim Richard is offline
 
Profile:
Join Date: Feb 2010
Location: Savannah  GA
Posts: 1
be careful buying equipment

hey crossfitters,

be careful buying equipment. having a bad experience from a company called cal-exercise. purchased two plyo boxes and pull up bar during thanksgiving 2009 and they have yet to ship my equipment it has been 3 months now. just be careful don't pre-pay as i did. they also will not issue me a refund, just excuses
  Reply With Quote
Old 02-26-2010, 04:02 PM   #2
Aaron C Bennett
Member Aaron C Bennett is offline
 
Aaron C Bennett's Avatar
 
Profile:
Join Date: Jul 2008
Location: Tampa  FL
Posts: 304
Re: be careful buying equipment

Make sure to log your complaint here:
http://www.complaintsboard.com/compl...t-c267409.html (wfs)
  Reply With Quote
Old 02-26-2010, 05:15 PM   #3
Daniel Dean
Member Daniel Dean is offline
 
Daniel Dean's Avatar
 
Profile:
Join Date: Jun 2009
Location: Salt Lake City  UT
Posts: 359
Re: be careful buying equipment

Did you buy them with a credit card? If so, call your credit card company and tell them the situation. If they want to keep your business they will credit you back the charges and go after the company themselves, sort of like if someone stole your card an racked up charges. If you don't get anywhere at first, start working your way up the food chain.
  Reply With Quote
Old 02-26-2010, 07:52 PM   #4
Shane Scott
Member Shane Scott is offline
 
Shane Scott's Avatar
 
Profile:
Join Date: Jun 2007
Location: Seattle   WA
Posts: 44
Re: be careful buying equipment

Most credit card companies can reverse charges up to six months after the purchase date (some will go out a year) provided there is a legitimate reason. Not receiving the merchandise would definitely qualify. As the other poster commented, just contact your card provider and explain what is going on. You may be required to fill out a form, but you'll get your money back.
  Reply With Quote
Old 02-27-2010, 02:12 AM   #5
Frank E Morel
Member Frank E Morel is offline
 
Frank E Morel's Avatar
 
Profile:
Join Date: Feb 2008
Location: Santa Rosa  CA
Posts: 2,328
Re: be careful buying equipment

complain to CA state auditor's office.. The auditor office loves complaints like these. If the company is willing to screw over customers, then most likely they are trying to screw the state out of taxes. And they will look at the books of the company under an electron microscope. Be sure to direct them to the website just posted.
__________________
Creating heaven on earth: one deadlift session at a time.

Last edited by Frank E Morel : 02-27-2010 at 02:15 AM.
  Reply With Quote
Old 02-27-2010, 01:48 PM   #6
Chris Gillespie
Member Chris Gillespie is offline
 
Profile:
Join Date: Feb 2010
Location: Pace  FL
Posts: 2
Re: be careful buying equipment

Jim, I also thought of saving some money and ordered a 24" plyo box from William Mann at Cal-Exercise last August. The box was finally sent in January after the credit card company was contacted to dispute the payment. The credit card company in turn contacted Pay Pal. During the ensuing months between August and November, I spoke with the vendor by phone and exchanged e-mails. He was pleasant enough, but usually had an excuse or told me the box was being sent “out tomorrow.” In mid-December he stopped returning calls or e-mails. There were several other complaints found on the internet. However, once it was finally received I found he produced a very nice product-but it still was not worth all the grief.

I humbly ask forgiveness from the usual and excellent crossfit vendors discussed in the boards, such as C2, rogue, garage gym store, muscle driver, again faster, ironmind and others. I learned my lesson.
  Reply With Quote
Old 02-27-2010, 02:26 PM   #7
Seth Spritz
Member Seth Spritz is offline
 
Profile:
Join Date: Jan 2008
Location: Bradenton  FL
Posts: 257
Re: be careful buying equipment

I agree with all of the above posts about contacting the credit card company. The credit card companies have a fair and simple system for dealing with these situations and it saves a lot of time and frustration to just call them if a vendor is giving you the run around.

Last edited by Seth Spritz : 02-27-2010 at 02:37 PM.
  Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Be careful what you wish for! ;-) Tish Traster Running a CrossFit Facility 13 09-24-2009 10:53 AM
Buying Equipment in Italy Matthew Nihill Equipment 5 08-07-2008 01:00 PM
careful old guys Richard Hancock Starting 32 01-14-2008 10:29 AM
Buying equipment in Australia Mitchell Brown Equipment 3 01-13-2007 03:11 AM
Buying equipment Dolph Geurds Running a CrossFit Facility 2 08-08-2006 11:26 AM


All times are GMT -7. The time now is 03:00 PM.


Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
CrossFit is a registered trademark of CrossFit Inc.